Fixupae Privacy Policy

Effective date: October 1, 2026

This policy describes how Fixupae (“we”, “our”, “us”) handles personal data when you browse Fixupaeae.com, contact our team or book an appliance repair in Dubai or Abu Dhabi. By using our website or services you accept the practices described here.

Details We Receive

When you request a repair or send us a message, you may share:

• Your full name and mobile number
• Your email address
• The address where the repair will take place
• The appliance type, brand and model
• A description of the fault, photos or error codes
• Your preferred visit date and time

Our website may also record basic technical data, such as IP address, browser, device type and the pages you view, through cookies and analytics tools.

Why We Use Your Data

• To reply to your enquiry and prepare for the repair visit
• To schedule, confirm or reschedule appointments
• To send a technician to the correct address
• To keep a record of work completed on your appliance
• To improve our website, services and customer support
• To prevent misuse of our website and meet legal obligations in the UAE

Our Services

Fixupae is a repair-only business. We diagnose and repair household and light commercial appliances and do not sell spare parts. Our services include:

• Refrigerator Repair
• Washing Machine Repair
• Dryer Repair
• Dishwasher Repair
• Gas Stove Repair
• Electric Stove Repair
• Microwave & Oven Repair
• Coffee Machine Repair
• AC Repair

How You Contact Us

Information may reach us through website forms, phone calls, WhatsApp, email or social media messages. Please share only the details needed to arrange your repair.

Cookies and Analytics

We use cookies and similar tools to understand how visitors use our website and to measure the performance of our pages. You can block or delete cookies in your browser settings, although some features may not work as expected.

Sharing of Information

We never sell or rent your personal data. We share it only with technicians assigned to your job, trusted providers who host or support our website and communications, or authorities when the law requires it.

How Long We Keep Data

We keep booking and repair records only for as long as needed to provide the service, handle follow-up questions and meet legal or accounting duties, after which they are deleted or anonymised.

Keeping Data Safe

We use reasonable technical and organisational measures to protect your information. No online system is completely secure, so please avoid sending sensitive data such as passwords or card numbers through forms or chat.

Your Choices

You may ask us to show, correct or delete the personal information we hold about you, or to stop contacting you. We may need to confirm your identity before acting on a request.

External Links

Our website may link to third-party platforms such as WhatsApp, Google Maps or social networks. Their own privacy policies apply when you use them, and we are not responsible for their content or practices.

Children

Our services are intended for adults. We do not knowingly collect personal data from anyone under 18.

Updates to This Policy

We may revise this policy as our services or legal requirements change. The effective date above shows when it was last updated.

Contact Fixupae About Privacy

Fixupae
Phone / WhatsApp: 054 226 9907
Email: contact@gulffixinghub.com
Hours: Seven days a week, 9 AM until 7 PM
Service area: Dubai and Abu Dhabi, United Arab Emirates