Fixupae Terms of Service

Effective date: October 1, 2026

These terms apply to the use of Fixupaeae.com and to every appliance repair booked with Fixupae in Dubai and Abu Dhabi. By using the website or confirming a visit, you agree to them.

1. Who We Are

Fixupae provides on-site repair of household and light commercial appliances in Dubai and Abu Dhabi, United Arab Emirates. We repair the following appliances:

• Refrigerator Repair
• Washing Machine Repair
• Dryer Repair
• Dishwasher Repair
• Gas Stove Repair
• Electric Stove Repair
• Microwave & Oven Repair
• Coffee Machine Repair
• AC Repair

Fixupae is a repair-only service. We do not sell spare parts to the public or act as a parts supplier.

2. Booking a Visit

You can request a repair by phone, WhatsApp, email or website form. Please give accurate details about the appliance, the fault and the address. A booking is confirmed only when our team agrees a date and time with you.

3. Areas Covered

We currently serve locations across Dubai and Abu Dhabi. Availability can depend on the exact area, appliance type and technician schedule on the day.

4. Diagnosis and Quotes

On arrival our technician inspects the appliance to identify the fault. We then explain the problem and quote a price. Repairs only begin after you approve the quote. If you choose not to go ahead, a diagnosis or visit charge may apply, and this will be explained when you book.

5. Components Used in Repairs

Where a repair needs a replacement component, it is fitted as part of the repair service and included in the quote you approve. Components are not sold separately.

6. Payment

Payment is due once the agreed work is complete unless we have arranged otherwise in writing. Accepted payment methods will be confirmed at the time of booking.

7. Repair Warranty

Any warranty on our workmanship covers only the specific fault we repaired and will be stated on your invoice. It does not cover new faults, misuse, accidental damage, power surges or repairs carried out by others.

8. Customer Responsibilities

• Provide safe access to the appliance and a working power, water or gas supply as needed
• Ensure an adult is present during the visit
• Tell us about any previous repairs or known hazards

9. Cancellations and Rescheduling

Please let us know as early as possible if you need to cancel or move your appointment. Repeated late cancellations may lead to a call-out fee for future bookings.

10. Uneconomical Repairs

Some appliances are too old or too damaged to repair at a sensible cost. In that case our technician will tell you honestly and you can decide how to proceed.

11. Limitation of Liability

To the extent allowed by UAE law, Fixupae is not responsible for indirect losses such as spoiled food, lost business or inconvenience resulting from an appliance fault. Our total liability for any claim is limited to the amount paid for the repair concerned.

12. Website Content

The text, images and branding on this website belong to Fixupae or are used with permission. They may not be copied or reused without written consent. Information on the site is general guidance and does not replace a professional inspection.

13. Governing Law

These terms are governed by the laws of the United Arab Emirates as applied in the Emirate of Dubai.

14. Changes to These Terms

We may update these terms from time to time. The version published on this page applies to all new bookings.

15. Contact Us

Fixupae
Phone / WhatsApp: 054 226 9907
Email: contact@gulffixinghub.com
Hours: Seven days a week, 9 AM until 7 PM
Service area: Dubai and Abu Dhabi, United Arab Emirates